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Our policies are designed to protect your time, our providers’ time, and ensure you receive the best possible results from your treatments.
Booking Policy
At Verla Aesthetics, we take great pride in dedicating time and expertise to customize each treatment plan, ensuring you receive the highest level of care and the best results possible. To reserve your appointment, a $50 deposit is required. This deposit will be applied toward your selected service at the time of treatment.
Arriving on time is essential to receive the full benefit of your scheduled treatment. If you are more than 10 minutes late, your appointment may need to be rescheduled. This is to ensure that we maintain the highest standard of care for every client. Please review our cancellation policy for associated fees.
Cancellation / No-Show Policy
At Verla Aesthetics, we enforce a strict 24-hour cancellation and no-show policy to ensure fairness to all clients and respect for our licensed providers’ schedules.
If you cancel within 24 hours of your scheduled appointment or fail to show, the $50 deposit will be retained and is non-refundable.
Our providers are in high demand and often booked weeks in advance. Last-minute cancellations or missed appointments prevent other clients from receiving care and interrupt the consistency needed to achieve your best results.
We do not offer refunds on any services performed. Results in aesthetics can vary, and while we are committed to delivering the highest level of care, outcomes cannot be guaranteed. Additional sessions may be required to achieve desired results and are the financial responsibility of the client.
All product purchases are final. If a product is defective, it may be exchanged for the same item within 14 days of purchase.
Gift cards are nonrefundable.
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